Sales Engineer: processing and manufacturing industries

Love closing a deal? Enjoy selling bespoke engineering solutions? Thrive in a fast-paced environment?

This might just be the job for you!

 

About us

We’re a class-leading manufacturer of custom-made rubber products for industries at the cutting-edge of technology such as aerospace, motorsport and high-tech manufacturers. We design and produce parts in technically demanding materials and configurations at our factory in Southampton. We’re great at what we do, we choose carefully who we do it for, and our teams are skilled and passionate about our work.

 

About you

You are ambitious and love the selling process, whilst understanding the importance of growth through great service and account management. You’re energised by visiting and talking to customers to fully understand their needs and then working through a proposal with them to help solve their challenge.

 

Your new role
Reporting directly to the Sales Director, and with the support of an internal sales person who is also dedicated to your client base, you will be responsible for creating leads, progressing opportunities and closing deals. This role is focused on business development within new and established industrial markets.

 

Main Duties and Responsibilities

• You’ll be the first point of contact, alongside your sales support person, for sales and service-related communication with customers. You’ll ensure that they are kept informed and made to feel valued.
• You will position yourself as a trusted advisor so that we are the first to see new opportunities from prospects and existing customers.
• You’ll make sure that your customers’ specific requirements are met, helping them to understand what we’re offering and why. This will include offering bespoke engineering solutions and developing sales proposals.
• You will understand real customer need and the commercial value that we bring. You will add value so that our customers are as enthusiastic as we are.
• You’ll become the expert within your industry, and your insights will be critical in helping us with marketing, service offerings and other improvements to facilitate growth.
• Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times – all aimed at service improvement and business growth.
• You’ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must.
• We’re a small team. That means that now and again you’ll be asked to do stuff outside of your core role – we will need you to be on board with this approach.

What you’ll need to succeed

• The determination and resilience to get opportunities over the line in a tough engineering environment. This will mean being innovative and being able to demonstrate value to the customer’s bottom line.
• An ability to find, cultivate and close new business that fits our desired profiles. You will do this by developing plans and tactics that are specific to your industry sector.
• The ability to communicate well and put people at ease, whilst having excellent negotiation skills.
• The skills and mind-set for multitasking in a busy environment. You will become an exceptional plate spinner, but that doesn’t mean messy; we have clear processes that need to be followed.
• The capacity for problem solving. You’ll be surrounded by smart people who will want to support you – but you need to be able to think for yourself and present your own solutions.
• Demonstrable success in previous similar roles – we need someone to hit the ground running, and although we love to develop our people you need to be ready to go.
• A qualification relevant to engineering. We’d prefer an HNC equivalent or above – but if you think you have enough experience in the field, we’d certainly like to talk to you.
• Computer literacy. We work via Hubspot CRM and an ERP system – we will train you on the specifics but it will be a big help if you are experienced in using business management software.
• Although not critical, knowledge of ISO9001 / AS9100 quality systems would be of benefit as we’re a manufacturer and hold ourselves to high standards.

What you’ll get in return

The cold, hard facts look like this:

Circa £60k DOE.

Competitive annual leave with service escalation.

Additional reward scheme based on business drivers.

For the softer bit – the reason our team comes to work every day – take a look at our team page.

 

To apply or to find out more about the role, get in touch with Martin Candy on [email protected].